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Do you have a warranty?
What payment method do you accept?
What is your return policy?
What shipping method is used?


Do you have a warranty?
We warranty products against defects in workmanship and material for 60 days (unless noted otherwise).

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What payment method do you accept?
We accept Paypal.

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What is your return policy?
All returns must have prior authorization. Contact customer service (sales@jacschooldepot.com) to obtain a Return Authorization Number (RA#). All returns must be shipped back via prepaid shipping. Collect shipments will be refused. Returns are subject to a 15% restocking fee. You must notify our customer service department of any shortage or damage within 48 hours of delivery.

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What shipping method is used?
All products are shipped by FedEx or freight depending on the size and weight. Contact us for specific shipping charges. The freight shipping charge does not include inside delivery, liftgate, removal of cartons or assembly of item(s). For freight shipments the trucking company is not responsible for unloading the item from the truck or carrying the item into the building. The shipment is likely to be heavy and/or large, so we recommend that you have someone help you unload the item from the truck and carry it inside. For shipping notifications on small parcels please include your email address when placing your order. When a shipment is received, be certain to inspect the package as well as its contents before signing the delivery receipt. All shortages or damage must be noted on the delivery receipt at the time of delivery.

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Last Updated: 17 Feb 2017 01:54:51 PST home  |  about  |  terms  |  contact
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